Privacy Policy
Aeon View is committed to protecting the privacy and security of the personal information of our clients and website visitors. This Privacy Policy outlines how our site collects, uses, discloses, and protects your information when you interact with our online platform, request our services related to precision optics, chronometry, astronomical telescope manufacturing, optical instrument calibration, custom clockwork mechanisms, timepiece restoration, high-resolution imaging systems, and precision timing solutions.
Information We Collect
We collect information to provide and improve our services to you. The types of personal data we may collect include:
- Contact Information: Such as your name, email address, postal address, and telephone number when you make an inquiry, place an order, or subscribe to our newsletters.
- Transaction Information: Details about the products or services you purchase from us, including payment information. Please note that we do not store full credit card details on our servers; these are processed securely by third-party payment processors.
- Technical Data: Information about your device and how you interact with our site, including IP address, browser type, operating system, referral sources, and pages visited. This data is collected through cookies and similar tracking technologies.
- Correspondence: Any communications you send to us, including emails, letters, or direct messages through our online platforms.
How We Use Your Information
The information we collect is used for various purposes, including:
- Service Delivery: To fulfill orders for astronomical telescopes, optical instruments, custom clockwork mechanisms, and other precision products and services.
- Communication: To respond to your inquiries, provide customer support, and send you important updates regarding your orders or our services.
- Improvement of Services: To analyze how our site and services are used, allowing us to enhance our product offerings, website functionality, and user experience.
- Marketing: With your consent, to send you promotional materials about new products, services, or special offers from Aeon View that may be of interest to you. You can opt-out at any time.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Information Sharing and Disclosure
Aeon View does not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We may engage trusted third-party companies and individuals to facilitate our services, perform site-related services, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, access controls, and secure server environments. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Aeon View aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. Your rights include:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details below.
Cookies
Our site uses "cookies" to enhance your experience. Cookies are small data files placed on your device. They help us understand how you use our site, remember your preferences, and improve our services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Links to Other Websites
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Aeon View
1475 Queen Street East, Suite 300,
Toronto, Ontario,
M4L 1C9,
Canada